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For staff - InfoCorona

For staff - InfoCorona


Questions and answers about the corona situation​

This is how we will begin to open up AHO

Update 22.02

On Friday the government announced that students can be more physically present on campus with enhanced infection prevention measures. AHOs emergency response team are working on giving more student access to campus than what we have given today. We wish to have this ready by next Monday.
 
Face coverings are mandatory at AHO
Like most places in the capital, face coverings are mandatory when you are inside. This also applies to AHO. It's mandatory to use a face covering when you are moving around in AHOs facilities. You can remove it when you are in your seat, but otherwise, it's important that you use a face covering.
 
From 17.02

As we wrote yesterday AHO will begin to gradually open the campus again within the current Covid guidelines. The national regulations still require us to keep the lectures digital, but we can finally begin to open the campus so that students can come and work at the school. Here is an overview of how we will begin to open up again:
 
Thursday 18 February 
  • The library is open again and students can borrow and return books, and use the reading room seats. There is ca 9 reading room seats at the moment, and for now it's first come first served.
 
Monday 22 February 
  • Diploma students will get full access to their workstations.
  • In addition to this, some groups of students will get access to campus two days a week. You will be informed by your teacher before Monday.
  • Workshops are open to students through booking like last autumn.
 
Opening hours 
AHO is open Monday to Friday from 08-20 
 
Booking of seats are coming
We are working on a system where students can book a seat and a timeslot for when they can work on campus. You will get more information when the system is ready.
 
Employees 
It's still recommended that all who can work from home do so. It's your manager who can make exceptions.
 
Remember AHOs infection measures: 
  • Stay home if you are sick.
  • Wash hands thoroughly and often.
  • Keep at least 1-meter distance.
  • Small groups rather than large congregations
  • Keep AHO tidy so daily cleaning can be done

(17.02.21)
 
What're the new regulations for home office and meetings?


Entry into force October 29th 2020 at 12:00
Decided by «Beredskapsgruppen» October 29th 2020.


The City of Oslo and the Government presented October 25th new guidelines related to Covid-19, with effect from 12:00 October 29th. This will affect employees at AHO to a greater extent due to new stricter AHO regulations for home office and meeting activities at the school. They will apply to new guidelines that are given by either the City of Oslo or the Government.

Rules for home office/presence: 

  • Employees at AHO are to use a home office.
     

Exceptions scientific staff:

  • Teaching employees at courses that will continue to be performed physically at AHO after October 29th.
  • Fellows who depend on presence at AHO to carry out their work tasks.
  • Head of Institute can decide that employees in critical functions are granted presence at AHO.


Exceptions administrative staff:

  • Units that require 100% physical presence - the workshop, the library, ICT and operations. 
  • Head of Section can decide that employees in critical functions are granted presence at AHO.


Rules for meeting activities:

  • All meetings are to take place digitally.


Exceptions from digital meetings:

  • Meetings of particular importance can be arranged at AHO. This will be decided by the Head of Section or Head of Institute.

(29.10.20)

 

What're the guidelines for events at AHO?


All events at AHO must follow the current guidelines and be approved by event coordinator Jeppe Sophus Lai. jeppe.sophus.lai@adm.aho.no

Read about the current guidelines for Oslo here

(14.01.21)
 

What happens if a student is infected with Covid-19?


A student who is infected with Covid-19 must contact their teacher who will inform the administration. AHO will assess to get an overview of where the student has been on campus and who needs to be informed in each individual case. If necessary AHO will inform co-students to stay at home until close contacts are traced.  Those who have been in close contact will be contacted by the government’s infection control office. Privacy is important to AHO and information will be given only if it is necessary. Only infection control will know the names. The government's infection control office decide and inform who’s been in close contact and need to be quarantined.

(16.10.20)
 

Are there, or has there been, anyone infected at AHO?


18.11.20 AHO was informed that an employee has been infected with Covid-19. The infection tracing is over and three students were defined as close contact and have now been informed by the City of Oslo's infection tracing team that they have to be in quarantine. 

11.11.20: AHO has been informed that a student has been infected with Covid-19. The student has not been present at campus in the days before the symptoms showed, so the infection tracing team at Oslo Kommune informed us that there is no need for infection tracing at AHO and no students or staff are at risk. Due to privacy, we cannot release the name of the infected. 

09.11.20: AHO has been informed that an employee has been infected with Covid-19. The employee has not been present at campus, so there is no need for infection tracing at AHO. Due to privacy, we cannot release the name of the infected.

16.10.20: This week AHO has been informed that a student has been infected with Covid-19. AHO immediately informed co-students and teachers who could be affected by this. The government's infection tracing showed that two students have been in close contact and are now in quarantine. The other students and teachers have been informed that they can return to campus.

29.09.20: An employee at AHO has been confirmed with Covid-19. Their close colleagues have been informed. The individual has not been at AHO prior to the outbreak of the infection and AHOs emergency response team sees no need for further measures to be taken. 

How can we all ensure health and safety together?


AHO takes every measure possible to ensure that the school will not be close down this autumn. Health and safety are our priority. Efficient routines are set in place to enable fast and efficient reactions to avoid the risk of infection. Work is to keep on as close to normal as possible, the same applies to teaching. Clean hands and one-meter distance are still the best way to fight infection.

We are all personally responsible to keep updated on information and on routines for infection control. Everyone must be familiar with who one must notify if you suspect an infection, have had close contact with an infected person or if you have tested positive for Covid-19. AHO has routines to make sure that information is reacted open immediately and that necessary measures are taken. 
 

What can I do to prevent Covid-19?
 
  • Stay home if you are sick.
  • Wash hands thoroughly and often.
  • Keep at least 1-meter distance.
  • Small groups rather than large congregations
  • Keep AHO tidy so daily cleaning can be done
     
How do I report an infection?


If you have tested positive for Covid-19, contact your closest HR manager or head of the HR department Kjersti Coward (454 50 100). They have instructions on how the situation will be handled. 
 

A student has reported symptoms of Covid-19, what's the next step? 


If a student contacts you to inform you of their symptoms of Covid-19 you have to inform the head of the study administration Silje Nygaard (402 41 481).

Silje will contact the student to clarify the situation and check who the student has had close contact with. 

You as a teacher will be informed and be involved with the information that will be sent out to your students. 

If you want to know more about this you can read Routine for handling infection. 
 

 

One of my students as been diagnosed with Covid-19, what's the next step?


If a student contacts you to inform you that they have been diagnosed with Covid-19 you have to inform the head of the study administration Silje Nygaard (402 41 481).

Silje will contact the student to clarify the situation and check who the student has had close contact with. She will also notify the emergency response team who will clarify what action must be taken. 

You as a teacher will be informed and be involved with the information that will be sent out to your students. 

If you want to know more about this you can read Routine for handling infection.
 

I may be sick, what do I do?


If you suspect that you are infected with Covid-19 or you've been in close contact with someone who has tested positive for Covid-19, you should get tested and you should be quarantined to avoid infecting others. Notify your nearest leader. Leaders have been instructed on how to follow up. 

All employees at AHO can order tests at SiO Health. The test station of SiO Health is located at Fredrikkeplassen on Blindern. You must book an appointment for testing in advance on 22 85 33 00. The telephone is open Monday to Friday at 08:15 -11.00 and at 12:30 – 14:30. See more information on SiO's website. In line with FHI, we recommend that you use a facemask and keep a one-meter distance if you use public transport to and from testing.

I'm sick, what do I do?


If you have symptoms of a respiratory infection, stay at home and avoid contact with others. You should notify your nearest leader who knows how to handle and follow up on the situation.

If you suspect that you are infected with covid-19, you should be tested. In line with FHI recommendations, you should use a facemask and keep a one-meter distance if you use public transport to and from testing.
The test station of SiO Health is located at Fredrikkeplassen on Blindern. You must book an appointment for testing in advance on 22 85 33 00. The telephone is open Monday to Friday from 08.15 -11.00 and at 12.30 - 14.30. See more information on SiO's website.
 

I'm in the risk group, what do I do?


To ensure infection control and in order to carry out teaching as planned AHO offers a combination of physical and digital teaching this autumn
If you cannot attend your workplace due to the corona situation, you must contact your nearest leader for guidelines.
 

Should I wear a facemask? 


The government recommends the use of facemasks on public transport to and from Oslo, and in Oslo. Facemasks are also recommended in special situations where there is close contact with others. In some learning situations at AHO, it will be necessary to use a facemask. In these cases, facemasks will be made freely available to teachers. Facemasks do not replace the one-meter distance rule, it is just a supplement.

Face coverings are mandatory at AHO
Like most places in the capital, face coverings are mandatory when you are inside. This also applies to AHO. It's mandatory to use a face covering when you are moving around in AHOs facilities. You can remove it when you are in your seat, but otherwise, it's important that you use a face covering.
 

How do I stay up to date?


Important information and changes in routines and recommendations we will be sent to everyone by e-mail from infocorona@aho.no. The information will also be published on the infocorona pages on aho.no. It is everyone's personal responsibility to stay up to date. This is the safest measure we can take to avoid infection and to ensure health and safety.
 

If I cannot find answers to my questions, what do I do?


The Infocorona pages are constantly updated to provide information and to answer questions about the corona situation. If you have other questions than those answered here, you can send an e-mail to infocorona@aho.no. We also recommend everyone to ask co-workers, and to seek updated information from the health authorities.
 

How can I adapt my tutoring online?


INFORMATION ON ADAPTIONS TO TUTORING PRACTISES

Access to course e-mail groups
We have had some questions regarding the use of correct e-mail groups for information to students in the different courses. Due to some changes to the interface to the Student Information System (FS) some of the groups were created with the wrong syntax. The correct way to search for your course is:

XX<space> XXX (NOT XX+XXX)

If you start typing the two first numbers and then a <space>, you will see a list of the courses matching:
An option is to send e-mail from within Moodle!
 Or if you have access to “FAGPERSONWEB” from FS, you can use that interface to send messages to the students.
 
How do I submit timesheets and travel expenses?


Timesheets
Employees who submits timesheets will send these to their leader. Leaders who approve timesheets will send these per e-mail to timeliste@aho.no with a message of approval.

Other inquiries
For new inquiries: Please send an e-mail to okonomiavdelingen@aho.no
For inquiries where contact is already established, you can keep contacting the person with a direct e-mail.

Travel expenses and other remunerations
For employees with access to SAP or the DFØ APP we kindly ask you to use these.
For employees and students without access to DFØ APP or SAP:
Please fill in the following form, and attach the receipts and send this as a PDF to faktura@aho.no with “Invoice” as the subject. Remember to fill in the sheet on a computer.
Any questions should be directed to okonomiavdelingen@aho.no or Dorota.hamad@adm.aho.no
 

Where is my workplace? Home or at school? 


According to the authorities' recommendation, those who can work from home must do so. However, remember to clarify this with your nearest manager. All employees working from home must make sure they have all the necessary equipment to be able to perform their tasks. For technical issues related to infrastructure contact IKT-support@aho.no.

Employees who have work tasks that require physical presence at AHO must agree with their immediate manager on which tasks to prioritize, and where the tasks should be performed. We kindly ask you to follow the government's requests for hygiene and distance between people.

During this period work tasks can be allocated. 
 

Do normal working hours still apply?


If for various reasons, you do not work within normal working hours at home, you should set up an absence notice with information on how and when you handle e-mail inquiries.
When you work from home, it is important to maintain structure in your working day. Try, as far as possible, to maintain normal working hours. Take breaks and try to get some fresh air every day. 
 

How should I deal with pending business travel?


Since the 14th of March, the Norwegian Ministry of Foreign Affairs advice against all travels abroad.  

The Norwegian Government has introduced a number of stringent measures with consequences for both domestic and foreign travel. Other countries are doing the same.  For further information please read the Norwegian Ministry for Foreign Affairs' travel advice (Norwegian), and assess the situation in the country you plan to travel to.

Remember that everyone arriving in Norway from abroad will have to remain in quarantine for 14 days, regardless of whether they have symptoms or not.
 

How is information about quarantine and cases of disease treated?


Confidentiality and GDPR
All employees who are absent from work are subject to general confidentiality and GDPR. Therefore, the employer cannot, as a rule, provide information about an employees absence or illness, neither to employees nor to others.

Information based on consent
The employee can give her or his consent to the employer so that the employer can inform others about the reason for absence. It is important to ensure that consent is given voluntarily, and that information is not shared beyond the scope of the consent.

Information about quarantine and illness within an institution
If an employee is tested positive for Covid-19, the municipal health service will follow up the infection tracing. We ask all employees to bear in mind that they might be asked to provide a list of people they have been in contact with the last two days before feeling any symptoms of the disease and encourage all employees to be conscious about their behaviour at the workplace, minimizing the number of close contacts.   

The employer can provide information within the company that an employee is quarantined or infected if this is necessary to ensure a safe and healthy workspace. If the employer considers it necessary to provide such information in order to ensure a safe and healthy workspace, a specific assessment must be made in each case. Contact the HSE and emergency preparedness unit (e-mail) before the information is released.
 

How may I be affected by measures to maintain the necessary operations at AHO?


If AHO experiences large absences due to the coronavirus, measures to maintain the necessary operations of the organisation in accordance with KMD's guidelines (employer.difi.no) may be put in place.

Possible measures:

  • Redeployment of employees
  • Overtime
  • Change of holiday
  • Temporary appointments to cover absence
     
How can I start using Zoom?


ZOOM

Video conferencing and online teaching services

We recommend you all to use this service, both in an educational context, for general meetings and for private use.
 
The service is easy to use, and it is stable in terms of video and sound quality and it offers more functionality than for example SKYPE.
 
It is possible to record and you can choose between different ways to conduct a video conference (meeting, WEBINAR etc). You can freely invite participants to your videoconference that do not have a ZOOM account.
  
Teachers may record lectures and then upload to box.com and then post the shared box.com link in the learning platform (MOODLE).
 
Good video guides here
 

You log in here:  https://aho.zoom.us

From the ZOOM client, you can create a meeting in OUTLOOK. You then send it with an invitation to those who should attend the meeting.
The IT team will prioritize support over this service, Ikt-support@aho.no
We'll be back over the weekend with more tips and information on tools and services that can be useful to both students and staff.Select "sign-in"
Then you can login via FEIDE (FEIDE = AHO login)
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We recommend:  that you log in from a local client (PC / MAC/tablet) and not via VDI access download the ZOOM client on your PC / MAC / NETWORK from https://zoom.us/support/download that you use ZOOM instead of SKYPE.

PS!
If you need to divide your students into groups in a Zoom video lecture you can use the breakout room functionality. 
Please watch this video for more info
For this to work, all participants need to download and install the ZOOM-client and connect through the client.

What kind of digital tools are available for me from home?


AHO account (password changes):
If you need to change your password because it expires, you can do so yourself here
 
VPN service:
 It is only necessary to use the VPN service if you need access to download digital publications from the library, access to the license server and shared file areas at AHO. VDI users in the administration do not need to connect through VPN.

OPEN VPN installations
The VPN service will enable access to resources and services at AHO which is normally only available when your client/device is connected to the EDUROAM wireless network at AHO. 
When you connect through VPN your client/device will "believe" that you're connected locally at AHO.
 
Setup for PC / MAC:
Connect to: https://openvpn.aho.no

Download the OpenVPN client and connect with the URL above and your AHO username and password.
Setup for other devices is made available on Moodle.
PS! PLEASE disconnect the Open VPN connection if you do not need it.

Services for access to private and shared file areas and digital services at the AHO library.
Basically, these folders and services are only available when connected to AHO's network.
To access outside AHO you need to download an OPEN VPN client (see link above) and log in with AHO username and password. Then the machine thinks it is connected to AHO's network locally. (tutorial: https://moodle.aho.no/course/view.php?id=178)
 
Virtual WIN 10 Desktop for Employees (VDI)
This service is already used by most AHO administrative staff. Contact the ICT team if you need access. Access requires you to download a VMWARE client on your PC / MAC or tablet. The service does NOT require a VPN connection.
 
MOODLE for academic staff and students
 
The learning platform is a good starting point for dialogue between teachers and students within the individual courses.
Over the next week, ZOOM will be integrated with MOODLE so that ZOOM can be used more seamlessly for teaching and feedback.
Moodle licenses and software here

Graphic WIN 10 desktop computer room (GDAAS) We can offer a limited number of virtual desktops. Own registration forms have been sent out to the students.
 
Various information:

Information from UNIT 
Tips on teaching online

IKT-Support
For more information: ikt-support@aho.no
 

Will I be able to finish my PhD?


To all PhD candidates at AHO
We know that the corona-situation is unclear and difficult for most people at AHO. The school is working continuously to enable and help PhD students to complete the program according to the scheduled plan as far as possible.
 
Public defences in 2020
AHO is working to facilitate all planned public defences and will introduce the implementation and facilitation of digital solutions that ensure both the requirements for the defence and infectious control. If you are completing your doctoral degree and plan to do your defence in 2020, you can contact disputas@aho.no to get more information on how the research administration is working with digital solutions.
 
Questions and feedback
If you have questions about the study program, progression or other PhD-related enquiries, these can be directed to forskningsadministrasjon@aho.no and we will answer as soon as we can. If you already know that your progression as a PhD student will be delayed due to the corona-situation, it is important that you contact us and keep us informed.
 
PhD Program and supervision
If you have academic questions or are unsure how to plan your PhD studies in the future, we recommend you to contact the head of the PhD Program Tim.Ainsworth.Anstey@aho.no
 
For PhD students who are also employed as fellows
Fellows with children under the age of 12 can obtain extended employment related to absence in connection with the care of children, due to closed schools/kindergartens. In principle, the regulations require two consecutive weeks of absence before an extension is granted. Based on the extraordinary situation that has arisen, AHO will abdicate the requirement for consecutive absence. An extension is granted when you have an absence of 10 days or more during the period. Fellows must send the formal application of extension to AHO’s HR department, Kjersti.Coward@adm.aho.no when the schools/kindergartens are re-opened.