Diploma project
Service design
Spring 2016
Institute of Design
Student housing in Oslo today does not facilitate for the social interplay between residents. As a consequence, many collectives with shared facilities struggle with lack of community and internal miscommunication.
This diploma suggests a service improvement within student housing to support community building. The service aims to provide residents with help in co-living management, responsibility distribution, and a way to organize social gatherings. The service consists of three added service moments, made up of several new or altered touch-points. The new user journey is facilitated by two new roles in the house and by SiO.
![](/sites/default/files/resize/pictures/inger_steinnesbw-200x133.jpg)
Inger Steinnes | steinnes.inger@gmail.com | www.ingersteinnes.com | +47 98651192
![](/sites/default/files/resize/pictures/nils_hansenbw-kopi-200x133.jpg)
Nils Hansen | nilserikgustav@gmail.com | +47 90222307
![](/sites/default/files/resize/pictures/inger_steinnesbw-200x133.jpg)
Inger Steinnes | steinnes.inger@gmail.com | www.ingersteinnes.com | +47 98651192
![](/sites/default/files/resize/pictures/nils_hansenbw-kopi-200x133.jpg)
Nils Hansen | nilserikgustav@gmail.com | +47 90222307