07.Apr
The Ripppling Effect by Manuela Aguirre Ulloa
Manuela Aguirre Ulloa received her PhD degree at The Oslo School of Architecture and Design, June 5th 2020. Her thesis looks at how public organizations can build the capacity to co-design public services together with their users, not just for them. With that systemic service design mindset she hopes to bridge the disconnect between those who design and those who are served by public services, as all expertise, knowledge and design abilities are needed.