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70 506 Digital Service Experiences

Studiepoeng: 
24
Emnenavn på English: 
Digital Service Experiences
Emnekode: 
70 506
Studienivå: 
Syklus 2
Undervisningssemester: 
2020 Høst
Eksamenssemester: 
2020 Høst
Undervisningsspråk: 
Engelsk
År: 
2020
Maksimum antall studenter: 
15
Emneansvarlig
Mosse sjaastad
Forkunnskapskrav

A third semester Master course (only available for students in their final year). Open for all students from interaction and service design. Students are required to have passed at least one of the interaction and service design courses given at the Master level (Interaction design 1&2, Service design 1&2). Priorities will be given to students that have passed two of these courses. Students are required to follow up and expand on their previous chosen specialisation/field (interaction and/or service design) in which they can document advanced design skills through a portfolio and application.

Students must apply with a portfolio. Upload you portfolio here - before 14th May:  https://nettskjema.no/a/147817

Recommended prerequisit knowledge

This course builds on the design skills and methods learnt across the previous Master courses in interaction and service design. In “Digital Service Experiences” students and teachers integrate and push these skills and mindsets to create projects that explores the possibilities for designing for digital service experiences across interaction and service design. The course is recommended for students with a strong foundation in interaction or/and service design, that want to develop and extend their skills across these fields.

Om emnet

“Digital Service Experiences” is an advanced Master course in interaction and service design. The course addresses current developments in the design of digital services, with an emphasis on experiential, creative and innovative qualities. The field of digital services is growing, and the design possibilities and challenges in this field are rapidly evolving. As designers we need to interpret and explore this changing landscape, and create our own methods and perspectives on how digital services can deliver valuable and meaningful experiences, empowering users and citizens, and through this expand the tools and mindsets for design as a discipline.

In this course students will develop projects across 3-5 themes and modules. Themes and modules will reflect current research and industry trends and will be updated each year. The modules will be run by different teachers, and involve a range of internal and external experts. The modules can be connected to research projects, external partners or emerging problematics within the field of interaction and service design. The themes will reflect current developments in the fields, and therefore change over the years. Current themes might include: new methods for digital service prototyping, ritual design and experience, novel techniques and creativity methods in digital design, exploration of technology in an interaction and service context, the ethics and politics of digital services, pop-up service piloting, as well as themes that reflects innovations in the digital service sector.

Students work individually or in small groups depending on the demands of the themes and modules. Each module will be followed by a supervisor and/or a partner. Partners and supervisors depend on the themes that the projects take up. Each module supervisor will be responsible for the students during the module. 

As this is a final year Master course the students are expected to be self-driven and mature within their own practice. Together the students are expected to integrate skills and knowledge across interaction and service design, working either individually, inparallel, or in teams.

The main teaching structure is mentoring on project level and an ongoing evaluation of progress. There is a common structure for milestones and core-deliverables throughout the modules (development of project descriptions and plans, documentation and deliverables, and main presentations). Co-learning is central across the modules and students will be involved in developing research, lectures and materials that will be shared with the whole group.

Læringsutbytte

a. Knowledge:

-  The core knowledge outcome of the course is to integrate and mature the processes and methods learnt in interaction- and service- design across the Master of Design. 

- Further, students are expected to develop domain-specific knowledge across their projects.

- Knowledge about advanced themes in the field of digital services.

 

b. Skills:

- Develop and mature individual skillsets as designers across interaction- and service-design.

- Developing knowledge on emerging or newly relevant themes in the field of digital services. 

- In “Digital Service Experiences” students develop and expand core project-handling skills. Including scoping, research, project-description, time-management and communication.

 

c. General competence:

Across “Digital Service Experiences” the goal is to develop the maturity of the students’ design competence and skills . This is done by both focusing on exploration and professionality on an advanced project-level.

Praktisk organisering og arbeidsmåter

The main activities of the course will be project- and module-specific. Across the course there will be a focus on maturing skills for self-driven project planning, developing and scoping. The course is run in a studio setting, and co-learning across the projects, with some shared lectures and presentations etc, are important. Students need to schedule their own mentoring sessions and develop project plans for each module.

VurderingsformGrupperingKarakterskalaKommentar
Vurderingsmappe-Bestått / ikke beståttStudents need to present and submit all projects, documentations and presentations in order to be assessed for the course. The course consist of 3 - 5 modules, and all modules need to be passed in order to pass the whole course.

Evaluation will be based on the following elements: design projects, presentations, minor deliverables and workshops. Projects will be assessed for their relevance to the frame set in each module.

If during the semester the student fail in one of the modules, they will be given the option to supply material within the timeframe of the semester. And in addition the external sensor for the final module will go through all the deliverables from the whole semester for this student do a portfolio evaluation.

The course will be assessed by an external sensor/examiner.



Vurderinger:
Vurderingsform:Vurderingsmappe
Gruppering:-
Karakterskala:Bestått / ikke bestått
Kommentar:Students need to present and submit all projects, documentations and presentations in order to be assessed for the course. The course consist of 3 - 5 modules, and all modules need to be passed in order to pass the whole course.

Evaluation will be based on the following elements: design projects, presentations, minor deliverables and workshops. Projects will be assessed for their relevance to the frame set in each module.

If during the semester the student fail in one of the modules, they will be given the option to supply material within the timeframe of the semester. And in addition the external sensor for the final module will go through all the deliverables from the whole semester for this student do a portfolio evaluation.

The course will be assessed by an external sensor/examiner.



AktivitetKommentar
OppmøteThe semester has an expected high general attendance from the students and has a 90% attendance at lectures and workshops.
Forventet arbeidsinnsats:
Aktivitet:Oppmøte
Kommentar:The semester has an expected high general attendance from the students and has a 90% attendance at lectures and workshops.